With over 15 years of experience in the security industry, I have built a career defined by growth, leadership, and operational excellence. I began in a central station environment, developing a strong foundation in monitoring and emergency response, and progressed through increasingly senior roles by consistently delivering results and driving performance improvements. Today, I serve as Director of Corrective Operations, where I lead strategic initiatives focused on system optimization, operational efficiency, and service quality. My comprehensive industry background allows me to bring a disciplined, solutions-driven approach to protecting clients and advancing organizational success.